A student approached the desk for assistance with double sided copying the other day. I figured it would be easy to help her even though I have never tried it on this copier myself. I thought this because I knew there were printed instructions. (I love step by step instructions) I noticed that they were tucked up inside the copier, so she must have overlooked them. I started going through the steps one by one, but stumbled on step two when it asked me to Select a Print Size. There is nothing on the copier’s display that mentions print size, and I know that we actually only have one paper size in the copier. So I figured I could skip on to step three, which was to select Duplex. Again, nowhere on the screen does it say Duplex.
At this point I decided it was time to bring in a more experienced staff member. Luckily I ran into the Director of the library. He was able to show us both how to go through all the steps to make a double sided copy. I noticed that he did not try to follow the instructions, and instead relied upon his experience to guide him through.
Creating Better Documentation
I realized then that there was an immediate need to write up some new instructions for the copy machine, and I received go ahead to put my project into motion.
First I rehearsed the steps and made sure I knew how to make a double sided copy. Next I took pictures of the key steps involved. Then I put them altogether in a simple step by step instruction sheet.
After printing it out I had to laminate it. I asked a coworker to show me how to use the laminating machine (hold for 60seconds)
I then replaced the old instructions with my new version.
I put the resulting documentation into the back of the copier. The discussion continues concerning where to put these so students will see them when the need arises.
I thought this might be a great opportunity to demonstrate using QR codes to link tutorials to physical objects so I decided to make a tutorial video.
Our library had just purchased some Bloggie cameras for users to check out so I thought I would learn how to use them while making this video.
I shot several scenes and downloaded them to my Mac. I used IMovie to put the clips together. When I looked at the finished product I realized that I had left a few key parts out (placing a page on the copier and having the paper come out of the output tray) I also noticed that I had shot the video too far away to see the individual button text. So, I reshot everything and moved the camera in closer. I also increased the video resolution to the highest setting.
This time when I compiled the video everything looked great. Now it came time for inserting audio voiceover. Unfortunately I found out that the mac mini’s audio input is a line-level input. I have put in an order for a webcam with mic which will solve this problem in the future. But, I really didn’t want to wait. So I used my phone to make a voice recording and emailed myself a copy. I then used ITunes to convert it to MP3. After deleting the audio of the original video I overlaid the audio voiceover track and adjusted the settings.
Everyting was looking pretty good so I exported the movie (.mov) and uploaded in to the Library’s Youtube account.
This will give us the ability to track it’s usage over time using their analytical tools.
Making the QR code part work
I took the goo.gl URL and put it into Kaywa’s QR code generator http://qrcode.kaywa.com/
I copied the resulting QR Code (small) and pasted it into a word document. I typed underneath it some descriptive text “Double sided Copies” and printed it out. I cut out the relevant portion of the page and taped it to the copier in a prevalent position and used my phone to make sure it was working right.
This is my first attempt at making an embedded physical tutorial so I’ll use it to make the case for additional instances.
Here is the Video: